Kapo Payment Terms

These Payment Terms (“Terms”) govern all purchases, payments, subscriptions, and transactions made through the Kapo mobile application, website, and related services (collectively, the “Service”).

Kapo is operated by: MoodMesh Limited
Email: contact_kapo@mooeh.com

By purchasing any paid features, virtual items, subscriptions, or other services through Kapo, you agree to these Payment Terms.

1. Overview of Paid Services

Kapo may offer optional paid features designed to enhance your experience, including:

•  Virtual coins (“Coins”)

•  Subscription memberships (“Subscriptions”)

•  Premium features

•  Other digital goods or services

Paid Services are optional. You can continue using free features of Kapo without making purchases.

2. Virtual Coins

2.1 Coins Description

Kapo may offer virtual currency known as “Coins”.

Coins are digital items that can be used within Kapo to access certain features, interactions, or services.

Coins:

•  Have no cash value.

•  Are not legal tender.

•  Cannot be exchanged for real money.

•  Cannot be transferred, sold, or traded outside Kapo.

•  Do not represent ownership rights.

2.2 Coin Purchases

When you purchase Coins:

•  You purchase a limited license to use the Coins within Kapo.

•  Coins will be credited to your account after successful payment confirmation.

•  Prices and available Coin packages may vary by region, platform, and promotional offers.

MoodMesh Limited reserves the right to modify, suspend, or discontinue Coin packages or pricing at any time, subject to applicable laws.

2.3 Coin Usage and Expiration

Coins may be used only within Kapo.

Unless otherwise required by applicable law:

•  Coins are non-refundable.

•  Coins cannot be converted into cash.

•  Coins cannot be transferred between accounts.

If your account is terminated due to violation of Kapo policies, any remaining Coins may be forfeited.

3. Subscription Services

3.1 Subscription Features

Kapo may provide subscription plans that unlock additional features, such as:

•  Enhanced discovery features

•  Additional visibility

•  Premium matching features

•  Other subscription benefits

Available features may vary depending on subscription plans.

3.2 Subscription Billing

Subscriptions may be purchased through:

•  Google Play Billing

•  Third-party payment providers authorized by Kapo

By subscribing, you authorize the applicable payment provider to charge the subscription fee according to the selected plan.

3.3 Automatic Renewal

Unless canceled before the renewal date, subscriptions may automatically renew for the same subscription period.

You are responsible for canceling your subscription if you do not wish to continue.

Cancellation instructions depend on your payment method:

Google Play Purchases

Subscriptions purchased through Google Play must be managed and canceled through your Google Play account settings.

Deleting the Kapo app does not automatically cancel your subscription.

Third-Party Payments

Subscriptions purchased through third-party payment channels must be canceled according to the instructions provided by the relevant payment provider or Kapo.

4. Payment Methods

Kapo may support different payment methods depending on your location and platform.

Payment methods may include:

•  Google Play Billing

•  Third-party payment providers

•  Other payment methods made available by Kapo

All payments are processed according to the applicable payment provider’s terms and conditions.

5. Third-Party Payment Providers

When you use third-party payment services:

•  Your payment information may be collected and processed directly by the payment provider.

•  The payment provider’s privacy policy and terms may apply.

•  MoodMesh Limited does not store complete payment card information unless otherwise stated.

We are not responsible for errors, delays, or failures caused by third-party payment providers.

6. Pricing and Taxes

Prices for Coins, Subscriptions, and other Paid Services may vary based on:

•  Location

•  Currency exchange rates

•  Taxes

•  Platform fees

•  Promotional campaigns

Applicable taxes may be added according to local laws.

You are responsible for reviewing the final purchase amount before completing payment.

7. Payment Authorization

By completing a purchase, you confirm that:

•  The payment information provided is accurate.

•  You are authorized to use the selected payment method.

•  You agree to pay all applicable charges.

If a payment is declined, reversed, or disputed, MoodMesh Limited may suspend access to related Paid Services.

8. Refund Policy

All purchases are generally final and non-refundable except where required by applicable law or where expressly stated otherwise.

Refund requests may need to be submitted through:

•  Google Play for Google Play purchases

•  The relevant third-party payment provider for third-party purchases

MoodMesh Limited may review refund requests on a case-by-case basis.

Examples where refunds may not be provided include:

•  Coins already used

•  Subscription periods already started

•  Failure to cancel subscriptions before renewal

•  Changes of mind after purchase

9. Promotional Offers

Kapo may offer promotional pricing, discounts, free trials, or limited-time offers.

Promotional offers:

•  May have additional terms.

•  May be changed or discontinued at any time.

•  May not be combined unless stated otherwise.

If a free trial converts into a paid subscription, you will be charged according to the applicable subscription terms unless canceled before the trial ends.

10. Account Changes and Loss of Access

You understand that:

•  Paid Services are linked to your Kapo account.

•  Deleting your account may result in loss of access to unused Coins or benefits.

•  MoodMesh Limited is not responsible for losses caused by your failure to maintain account access.

11. Fraud Prevention

To protect users and the platform, MoodMesh Limited may:

•  Review suspicious transactions.

•  Restrict payment activity.

•  Cancel fraudulent purchases.

•  Suspend accounts involved in payment abuse.

Examples include:

•  Unauthorized payment activity

•  Chargeback abuse

•  Fraudulent transactions

•  Exploiting payment systems

12. Changes to Paid Services

MoodMesh Limited may modify:

•  Prices

•  Subscription plans

•  Coin packages

•  Available features

For recurring subscriptions, we will provide notice where required by applicable law before material pricing changes take effect.

13. Termination

If your Kapo account is suspended or terminated due to violations of:

•  Kapo Terms of Use

•  Community Guidelines

•  Applicable laws

you may lose access to purchased Coins or Paid Services.

Termination does not create an obligation for refunds unless required by law.

14. Relationship With Other Agreements

These Payment Terms supplement:

•  Kapo Terms of Use

•  Kapo Privacy Policy

•  Kapo Community Guidelines

If there is a conflict, applicable mandatory consumer protection laws will prevail.

15. Contact Us

If you have questions regarding payments, subscriptions, Coins, or transactions, please contact: MoodMesh Limited

Email: contact_kapo@mooeh.com